The State of Hawaii's Department of Transportation, Harbors Division manages and operates ten commercial harbors in the statewide system, including Hilo Harbor. The Harbors Division is responsible for planning, designing, constructing, operating, and maintaining State facilities that serve water transportation.

The Harbors Division supports economic prosperity and promotes efficient cargo-handling in Hilo Harbor and the rest of the State's harbor system. In addition to cargo-related activities, the Harbors Division supports the cruise and fishing industries, maritime-related services, and access and enjoyment of waterfront facilities by the public.

Hilo Harbor is protected by a three thousand meter (ten thousand foot) breakwater. The Hilo Harbor basin is 427 meters (1400 feet) wide by 701 meters (2300 feet) long. The entrance channel to Hilo Harbor is 10.7 meters (37 feet) deep. The State of Hawaii's Harbors Division within the Department of Transportation owns and operates the three piers within Hilo Harbor.

Pier 1 has berthing space of 382 meters (1255 feet). Pier 2 has berthing space of 214 meters (703 feet), and Pier 3 has berthing space of 194 meters (637 feet). Alongside depth at the piers ranges from 10.1 meters (33 feet) to 10.7 meters (35 feet). Hilo Harbor has more than 55 thousand square meters (595 thousand square feet) of cargo-handling and storage areas.

Pier 1 in Hilo Harbor is used to ship and receive conventional and containerized general cargo and automobiles. It is also used for receiving dry bulk commodities, bulk fertilizers, and lumber. Finally, Pier 1 is used for boarding passengers. Hilo Harbor's Pier 1 is located adjacent to the inner end of the breakwater. It has berthing space of 382 meters (1255 feet) with alongside depth of 10.4 meters (34 feet).

Matson Navigation Company has about 10 acres of open storage area, including space for 70 refrigerated containers, at the outer end of the Hilo Harbor Pier 1 wharf and at the rear of the transit shed. A 142 meter (466 foot) bulkhead (Hilo Harbor's Radio Bay Wharf) extends east from the rear of Pier 1 which is used to moor small craft and US Coast Guard vessels.

The Hilo Harbor Pier 2 is used to receive and ship conventional and containerized general cargo and automobiles. It is also used to receive lumber and bulk cement. A platform at the inner end of Pier 2 in Hilo Harbor is used for loading roll-on/roll-off cargo and to serve Pier 1. Located about 457 meters (1500 feet) east of the Hilo Harbor breakwater, Pier 2 has berthing space of 214 meters (703 feet) with alongside depth of 10.7 meters (35 feet).

Young Brothers, Ltd. and HEI Company have about 4 acres of paved storage area at the rear of Hilo Harbor's Piers 2 and 3. The storage area includes space for five refrigerated containers. The Hawaiian Cement Corporation has a pipeline that connects the Pier 2 wharf to a bulk cement storage tank with capacity for two thousand tons.

Hilo Harbor's Pier 3 is also used for shipping and receiving conventional and containerized general cargo and automobiles. It receives petroleum products, liquefied petroleum gas, and dry bulk commodities. It is also used to moor towboats and to board passengers. Pier 3 shares the paved storage area at Pier 2. Located adjacent to Pier 2 about 457 meters (1500 feet) east of the Hilo Harbor breakwater, Pier 3 has berthing space of 194 meters (636 feet) with alongside depth of 10.7 meters (35 feet).

Chevron Products Company, Inc. has two pipelines that connect the Hilo Harbor Pier 3 wharf to 16 storage tanks at the rear with total capacity for 118 thousand barrels. Tosco Distribution Corporation has two pipelines extending to seven steel storage tanks with total capacity for 96 thousand barrels. Texaco Refining and Marketing Inc. has three pipelines from the wharf to seven storage tanks with total capacity for 45 thousand barrels.

Tesoro Petroleum Corporation has two pipelines from the Hilo Harbor Pier 3 wharf to three storage tanks with total capacity for 33.9 thousand barrels. Shell Oil Company has a pipeline connecting the wharf to seven steel storage tanks with capacity for 63 thousand barrels. Citizens Energy Services (dba The Gas Company) has a pipeline from the wharf to 21 storage tanks at the rear with capacity for 17.3 thousand barrels.

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